A new firmware update is coming to Xbox 360 over the coming days which allows the Xbox 360 to play a new disc format. There have however been problems reported throughout the press regarding some consoles and thier ability to play these new format of disc [CVG].
Microsoft to replace consoles with issues:
In a statement issued since the issue came to surface Microsoft said it will replace consoles affected by the update and issued the following written information/advice:
“Following a recent update to our system software, we have become aware of an issue that is preventing a very small number of Xbox 360 owners from playing retail game discs.
“This issue manifests itself a as a unique ‘disc unreadable’ or ‘disc unsupported’ error on the screen. We are also able to detect this issue over Xbox Live and are proactively reaching out to customers that may be impacted to replace their console.
“Any Xbox 360 owners receiving this error are encouraged to contact us at www.xbox.com/support/contact so we can verify if the console has been impacted.”
The update is being phased in starting 19 May 2011 and is due to be completed by 30 May 2011.
Why the update to firmware?
The update to the firmware is to make way for a new disc format called XGD3 that will allow for an extra 1GB of storage on game discs. With the recent news of how much of a squeeze LA Noire was to get onto 3 discs it paves the way for even more content in games in the future and attempts to shrink the gap between the capability of the PS3 with it’s blue-ray discs.
The next gen machines appear to be plagued with costly issues at the moment, with PSN being down for around a month and now this issue which could prove costly to Microsoft.
More news on this issue as it surfaces.
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